Privacy Policy & Terms and Conditions

Effective Date: January 3, 2024

1. Introduction

Welcome to Taylor Research (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose your information, as well as your rights in relation to that information. This policy applies to all participants, clients, and visitors to our website (www.taylorresearch.com).

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

  • Name
    • Contact details (e.g., email address, phone number, mailing address)
    • Demographic information (e.g., age, gender, occupation)
    • Professional information (e.g., job title, employer)
    • Any other information you provide to us voluntarily during recruitment or participation in research studies

2.2. Non-Personal Information

  • Browser type and version
    • IP address
    • Time zone setting
    • Browser plug-in types and versions
    • Operating system and platform
    • Information about your visit, including the URL clickstream to, through, and from our site

3. How We Use Your Information

We use the information we collect for the following purposes:
• To recruit and screen participants for market research studies
• To communicate with you about participation in research studies
• To manage and conduct research studies
• To process payments for participation in research studies
• To improve our website, services, and marketing efforts
• To comply with legal obligations
• To protect the privacy and security of your information

4. Sharing Your Information

We may share your information with:
• Our clients for whom we conduct research studies (only aggregate or anonymized data unless explicit consent is given)
• Service providers who perform functions on our behalf (e.g., payment processors, data storage providers)
• Legal and regulatory authorities if required by law
• In connection with a business transfer (e.g., merger, acquisition, or sale of assets)

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect. We ensure that our service providers also implement appropriate safeguards.

6. Your Rights

Under California law, you have the following rights:
• The right to know what personal information is being collected about you
• The right to request the deletion of your personal information
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, please contact us at support@taylorresearch.com or call 858-810-8400.

7. Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

9. HIPAA Compliance

As a market research recruitment firm, we may collect, store, and process personal health information (PHI) as defined by HIPAA. We are committed to complying with HIPAA regulations and ensuring that any PHI we collect is protected with the highest level of security. We implement appropriate administrative, physical, and technical safeguards to protect PHI and only share it with authorized personnel or entities as required by law.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Taylor Research
1011 Camino Del Rio South, Suite 405, San Diego, CA 92108
Email: support@taylorresearch.com
Phone: 858-810-8400

11. Disclaimer

This Privacy Policy is intended for informational purposes only and does not constitute legal advice. While we strive to ensure the accuracy of the information provided, we cannot guarantee that it is complete, accurate, or up-to-date. If you have any questions about your privacy rights or obligations, you should seek legal advice.

12. Terms and Conditions

By using our website and participating in our research studies, you agree to the following terms and conditions:
• You will provide accurate and complete information during the recruitment and participation process.
• You will not engage in any conduct that could harm Taylor Research, its clients, or other participants.
• You will comply with all applicable laws and regulations while using our services.
• Taylor Research reserves the right to terminate your participation in research studies or access to our website at any time for any reason.
• All content and materials provided by Taylor Research are protected by intellectual property laws and may not be reproduced, distributed, or used without our prior written consent.

Acknowledgment
By participating in our research studies or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

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We are committed to ensuring your data privacy and confidentiality. Your information won’t be sold to a 3rd party and we will never make any attempts to sell or market you anything.